Job Title:      Associate Director of Individual Giving                                                
Reports to:    Chief Development Officer
Status:          Exempt, Full Time, Regular       
Works With:  Development Department
                      Marketing and Communications Department and Learning Department
 
Job Summary: The Associate Director of Individual Giving is an enthusiastic relationship builder who works closely with the Chief Development Officer to advance the philanthropic goals of Lyric Opera of Kansas City through individual giving and events to support the company’s full array of programmatic, educational, and strategic initiatives. This position will work closely with and report to the Chief Development Officer (CDO) and will be responsible for managing a portfolio of approximately 100 current individual donors and prospects giving between $1,500 - $10,000 annually. The Associate Director is primarily focused on new and increased giving at the Angel Donor level ($3,000+), and guiding donors through a moves management process toward increased giving at the major gift level. This position will also supervise the Manager of Individual Giving in all aspects of the Annual Fund donor campaign.
 
Accomplish the objectives of Lyric Opera of Kansas City and the Development Department:

• Advocate for the Company’s mission to make Lyric Opera of Kansas City indispensable to the public through transformational opera experiences and broad service which captures the hearts and minds of our communities.
• Strive to create a culture that emphasizes quality, continuous improvement, and high performance.
• Adhere to the Ethics and Principles of the Association of Fundraising Professionals in all development activities.
• Adhere to all tax guidelines for 501(c)3 organizations in all development activities.
• Understand the objectives of the development department and possess the ability to clearly communicate these objectives.
• Create and foster an environment that encourages donors to participate with the Company through donations, volunteering, auxiliary support, or in-kind services.
• Maintain confidentiality of donors.
• Maintain and present a positive attitude with the public, donors, and staff.

• Manage a portfolio of donors and prospective donors giving up to $10,000 through all phases of the moves management cycle, with a strategic focus on growing the number of donors giving at the $3,000 Angel Donor level
• Meet or exceed revenue and other performance objectives, including the completion of 8-12 personal visits with assigned prospects/donors each month
• Build increasing levels of involvement and support among individual donors and prospects through recruitment and cultivation events, donor benefit events, and regular correspondence
• Maintain accurate and up-to-date records of donor contacts and ongoing communications with current donors and prospects
• Meet or exceed annual fundraising and special event goals by extending personalized invitations, soliciting event sponsorship and participation, providing concierge-quality service to donors, and cultivating individual donor relationships.

Angel Donor Annual Campaign Management ($3,000+)

• Work in collaboration with the CDO to devise strategy to achieve Angel donor annual revenue goals, supported by intentional and thoughtful portfolio management.
• Ensure that Angel Donors receive appropriate acknowledgements and benefits.
• Create and prepare solicitation materials, presentations, and related communications/marketing materials in collaboration with the Marketing and Communications staff.
• Responsible for the planning and implementation of all events related to Angel donors including but not limited to, the annual Angel Appreciation Dinner and Angel Recruitment events.
• Supervise the Development Concierge to ensure excellent stewardship of Angel donors and other VIP patrons at all performances.

Annual Fund & Aria Donor Campaigns Supervision ($1-$2,999)

• Devise strategy and direct Manager of Individual Giving in successfully achieving Annual Fund and Aria Donor goals.

• Affinity for opera, classical music, or the performing arts.
• Self-motivated, detail oriented, and ability to make “cold calls.”
• Ability to collaborate with staff, professional colleagues, and supporters.
• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Proficiency in Microsoft Office (including Word, Excel, Outlook).
• Proficiency in Tessitura or equivalent customer relationship management software (ex. Raiser’s Edge) a plus.

• Bachelor’s degree in arts administration, marketing, public administration, or closely related field.
• Three to five years of experience in fundraising or business development.

1. Achievement of Angel Donors revenue goals for donors $3,000 - $9,999
2. Achievement of personal portfolio revenue goals and activity targets
3. Successful supervision of Individual Giving Manager
4. Accuracy and timeliness of solicitation and stewardship materials