Brand Ambassador

TOGETHER, WE ARE DEFENDERS OF POTENTIAL: In a world of causes, we make a difference by creating professionally supported, one-to-one Matches for kids and teens who want to realize their full potential.  Over 1,200 Matches (Bigs & Littles) are building life-changing friendships in Kansas City through the power of one-to-one mentoring. Research proves that children enrolled in the program receive better grades, are more likely to graduate high school, and have improved relationships with family and friends.  For more information on the BBBSKC program, visit bbbskc.org.
 
Big Brothers Big Sisters is over 100 years old and operates in all 50 states and in 12 countries across the world.  Big Brothers Big Sisters Kansas City (BBBSKC) has been recognized as a leader in the non-profit industry and in the national BBBS network, winning the National Large Agency of the Year Award four times and the Quality Award every year since 2015. Other recognition includes NAIA Company of Character, Non-Profit Times Best Non-Profit to Work for in America, Independent Magazine’s Best Non-Profit Events, NP Connect’s Marketing Awards, Hispanic Chamber Organization of the Year award.
 
Located in the heart of Kansas City, MO, BBBSKC is headquartered in the Crossroads in a state-of-the-art facility that offers ultimate visibility, access, collaboration workspaces, one of the best views in the city from our rooftop deck and the ability to host hundreds of people each week at one of our events, Match activities or trainings in our theater or event space. 
 
In addition to being a top-notch place to come to work, the culture inside the office is unmatched.  BBBSKC lives by core value statements, an open-door leadership policy, a generous paid time off plan, excellent benefits, competitive salary, extraordinary parenteral/maternity leave, opportunities for the staff to participate in committees and task forces, a commitment to diversity, equity and inclusion, a work hard/play hard mentality that leads to regular employee appreciation events and team bonding opportunities.
 
When staff are asked their favorite part about working for BBBSKC though, most of the time it comes back to the mission.  Each employee knows how their role is impacting others in our community and they personally are helping defend potential for kids in Kansas City and that is empowering and rewarding for all our team members.
 
POSITION SUMMARY
Reporting to Director of Community Outreach, the Brand Ambassador is a full-time nonexempt position that is focused on generating new leads for all agency departments by sharing, representing, and promoting the BBBSKC brand and mission. This position is responsible for providing exceptional customer service through living the mission of BBBSKC with every interaction and will work closely with multiple departments to achieve maximum representation across the metro area. 
 
DUTIES & RESPONSIBILITIES

• Responsible for creating and generating new leads for multiple departments to assist with driving and attaining department and agency goals, with an Initial goal of bringing in at least 200 leads. Process and follow up with all new leads.
• Represent BBBSKC at community and organizational meetings and events throughout the Kansas City metro area to promote the organization, build relationships, and generate new leads, including prospective Bigs, event participants, donors, and community partners.
• Inspire others to get involved by sharing the mission and your personal “why”.
• Lead at least 20 corporate lunch and learn presentations about various ways individuals can get involved with BBBSKC.
• Publicly speak at small and large events on the mission of BBBSKC. Set up BBBSKC booths to represent the Agency and identify new leads.
• Attend 6-8 regular networking events with Chambers and other organizations per month.
• Conduct one-on-one meetings with individuals seeking to learn more about the organization.
• Lead our monthly Big Info Session presentations for incoming volunteers.
• Collaborate with the Community Outreach team to plan and promote recruitment events, manage Big recruitment campaigns, and implement strategies to attract new Bigs and Littles to the program.
• Attend BBBS match activities and special events to network, speak and gain new connections and referrals.
• Assist with building new Community Outreach partnerships.
• Proactively seek out opportunities to connect different groups, individuals, and corporations to BBBSKC.
• Network and engage in activities with the four BBBSKC Board groups.
• Flexible to work nights and weekends regularly. You should expect to work a minimum of 2-3 evening or weekend days per week.
• Other duties as assigned.

• Minimum one year of customer service, sales or marketing experience, two years preferred
• Experience in nonprofit and/or recruiting strongly preferred
• Bachelor’s degree in communications, marketing, or related field preferred
• Experience supporting diversity, equity, and inclusion (DEI) initiatives preferred
• Experience in marketing and networking preferred
• Bilingual a plus