Director of Programming

Organization Summary: Formed in April 2013 by two friends searching for genuine impact, Uncover KC (UKC) focuses on building bridges between those who want to improve their community and those who need help doing so. Since that launch, UKC has connected over 80,000 volunteers and helped them complete more than 230,000 service hours, leading to over $5.8 million in valued impact for local organizations. This collective impact is made possible through our civic engagement services and programs.


Position Summary: For this multi-site and multi-program organization, the Director of Programming has an external-facing role that assists with UKC’s programming clients as well as an internal-facing role that works with the nonprofit’s programming team of paid and volunteer staff. There is a heavy emphasis on people skills, community outreach and establishing standards of performance across all services provided. Reporting to the VP of Programming, this role will be responsible for assisting with seamless team management and development, program delivery, quality control and evaluation.


Job Type: Full-time employee


Compensation Range: $38,000 annual salary plus full benefits packaging (upwards of $15,000)


Responsibilities:
Program Management

• Assist with the management and growth of three programs — Discovery Education, Corporate Cares and KC Field Trips — which work to increase service learning among youth and adults via school and business partners.
• Serve as one of the primary customer service contacts for UKC program partners.
• Duties involved within programs include: digital module creation, client communications and relations, scheduling and organizing of service outings/projects/drives, evaluation implementation, class/group presentations, impact report creation and update impact statistics.
• Help evaluate program effectiveness/efficiency and provide recommendations for growth.
• Participate in sales development or pitches as needed.
• Oversee the management of connectivity services for partners and nonprofits, including Real World Learning efforts.
• Visit and manage current and new relationships with other nonprofits and civic organizations. Represent UKC at meetings, fairs and other community events when needed.
• As needed, provide program-focused feedback to other UKC initiatives — such as Real World Learning and World Building — plus staff members. For reference, the UKC World Building model is a vision casting process that maps out future community enhancements to develop present day social impact.

• Cultivate positive, working relationships with existing and new clients with the goal of ensuring sufficient space, resources and access to services.
• Help develop and implement strategies that will maximize the synergies among programs, services and staff.
• Represent UKC in a positive, professional manner within the Kansas City community.

• Attend monthly committee meetings.
• Provide timely communications to assigned staff and volunteers.
• Provide weekly staff updates as needed.
• Perform other duties as assigned by the UKC Vice-President of Programming.

• High school diploma or higher preferred.
• 1-3 years of experience in nonprofits, social services or education required; community organizing or teaching experience desirable.
• Proficiency in social media platforms and Google Apps such as Gmail, Google Calendar, Google Hangouts, etc.
• Knowledgeable of educational programming and Real World Learning models.
• Excellent interpersonal and customer service skills; strong written and verbal communication skills.
• Self-motivated individual with creative problem-solving skills; detail-oriented and task-focused.
• Ability to organize and prioritize work and meet critical deadlines.
• Displays good judgment, takes initiative and is eager to learn as much as to teach.
• Responsive to direction and feedback; comfortable working in a collaborative environment.
• Personal qualities of integrity, credibility, and a commitment to and passion for UKC’s mission.

• This position operates primarily in a professional, collaborative office environment that is fully accessible.
• This role uses standard office equipment (e.g., computers, phones, copiers, scanners).
• The position is required to talk, hear, stand and walk, and to handle, feel and reach.

• 40 hours of work per week; 160 total per month.
• $38,000 annual salary plus full benefits packaging total (upwards of $15,000).
• Benefits package includes: Medical/Dental Insurance; Disability/Life Insurance; Mileage Reimbursement; Paid time off for Holidays, Vacation & Personal Days; Military, Civic, Caregiver, Bereavement & Extended Personal Available; Paid Professional Development Trainings & Volunteer Time Off Available; Merit-based Raises & Bonuses; and Extended Staff Sabbaticals.
• The office is open Monday through Friday, 9 a.m. to 5 p.m., though work is a hybrid of remote and location-based.
• Occasional early morning or evening meetings plus weekend work depending on client commitments, as well as weekly travel in the Kansas City Metro area.