Director of Operations
Rose Brooks Center, a non-profit domestic violence agency, is currently hiring for a full-time Director of Operations. This position provides leadership and guidance to program operations with a primary focus on performance and quality improvement, staffing training and orientation, grant administration, and interim leadership personnel supervision. The position oversees program evaluation and monitoring to ensure program operations are consistent with Rose Brooks Center’s principles of trauma informed care, accessibility and diversity and inclusion. The Director of Operations leads performance and quality improvement processes, accreditation, and provides recommendations to the COO and CEO for quality improvement activities and training. The Director of Operations provides personnel supervision to the Performance and Quality Improvement Manager, Advocacy and Education Manager, and the direct reports of vacation program director positions.
Other aspects of the position:
- Perform all job responsibilities in accordance with agency policies and procedures, while demonstrating proficiency in all RBC competencies and utilizing the principles of trauma informed care, and accessibility; demonstrates a commitment to the overall mission of Rose Brooks Center.
- Attend scheduled staff, team and supervision meetings.
- Participate in all required trainings.
QUALIFICATIONS:
Required Education, Experience and Skills:
- Bachelor’s degree in human/social services and/or related field and/or commensurate combination of education and experience
- 5+ years of director level program and team management experience to include employee relations, training and orientation experience, and day-to-day operations management.
- Experience coordinating performance and quality improvement activities
- Expertise and experience providing training and consultation related to domestic violence dynamics and trauma informed care
- Experience in grant development, administration, and reporting
- Program development and project management experience
- Experience working within a multidisciplinary team and facilitating multidisciplinary team meetings
- Excellent verbal and written communication skills
- Excellent time management and organizational skills
- Able to multi-task and prioritize
- Strong computer skills, including Microsoft Office, database systems and other software.
- Provide a valid driver’s license and car insurance with an ability to meet Rose Brooks Center’s driving requirements for the job position
- Master’s degree in social work or related field
- Knowledge of relevant community resources
- Bilingual Spanish and English, both verbal and written
HOURS: This position is a full-time, exempt position and requires the ability to work full-time (average of 40-hours per week). This may include evenings, weekends, overnights and holidays. Participate in on-call rotation one week/weekend approximately every ten weeks.
COMPENSATION: This position falls into a salary range starting at 70,000 annually (exempt).
To Apply: Visit https://rosebrooks.org/career/
Rose Brooks Center is an equal opportunity employer
Job Type: Full Time
Salary Range: $50,000 - 74,999
