Student Case Manager

Full-Time Student Case Manager                                             Hourly: $18.00-$23.00
 
Since 2016, Pawsperity has been helping uplift families from generational poverty through job training in the art of dog grooming. Pawsperity serves some of the community’s most vulnerable members, including individuals often coming from backgrounds of domestic violence, addiction, incarceration, and homelessness
Position Purpose:
The Case Manager will provide comprehensive support and advocacy for students, ensuring they have access to the resources and services necessary for academic success and personal development. This role involves working collaboratively with students, faculty, and community organizations to provide individualized support and facilitate access to services. May carry a caseload of up to 30 students.
 
Key Responsibilities include:

• Individualized Support: Provide personalized support for students facing academic, emotional, or personal challenges.
• Resource Coordination: Connect students with on-campus and off-campus resources.
• Monitoring Progress: Regularly assess and monitor student progress, adjusting support as necessary to meet evolving needs.
• Crisis Intervention: Provide immediate support and intervention in crisis situations, ensuring the safety and well-being of students.
• Advocacy: Serve as an advocate for students within the institution, ensuring their voices are heard and their needs are met.
• Collaboration: Work closely with faculty, staff, and external agencies to create a supportive network for students.
• Documentation: Maintain accurate and confidential records of student interactions and progress, ensuring compliance with institutional policies and regulations.
• Data Analysis: Collect and analyze data related to student outcomes and program effectiveness to inform improvements in services.

• Education: Bachelor’s degree in social work, Psychology, Education, or a related field; Master’s degree preferred.
• Experience: Minimum of 2 years of experience in case management, student support, or a related field, preferably in a post-secondary educational setting.

• Strong interpersonal and communication skills.
• Ability to work effectively with diverse populations.
• Problem-solving and critical-thinking abilities.
• Knowledge of community resources and services available to students.

• Experience with crisis intervention and conflict resolution.
• Familiarity with student development theories and practices.
• Proficiency in using case management software and data tracking systems.
• Bilingual or multilingual abilities are a plus.
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• May require occasional evening or weekend hours.
• Fast-paced environment with varying levels of student needs.
• Conduct urine analysis/drug testing.

• Generous Health Savings Account ($3,600)
• Health Insurance
• Employee assistance program
• Dental insurance
• Vision Insurance
• Life insurance
• Paid time off
• Retirement plan